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Choosing live-in care

There are lots of live-in care providers out there. And we’re not all the same.

It’s such an important choice. You might also be making this decision during an, especially stressful time. Altogether, it can feel a bit overwhelming.

That’s why we’ve put together a checklist to help you choose the live-in care service that best suits your needs, or those of your loved one.

When you’re looking at a care provider, it helps to ask these questions:

1. Are they fully managed?

There are two main types of the live-in care provider.

Introducers will simply source a qualified carer for you to employ yourself. This approach can reduce costs, but you then have all the responsibilities of an employer.

Fully managed providers train, employ and supervise full-time staff. You might consider this a simpler solution and enjoy the extra peace of mind it brings.

Vitality live-in care is a fully managed service. We employ your Personal Assistant, and we take care of the all the details so you don’t have to.

2. What do other people say?

You’ll find personal reviews of many live-in care providers online, from respected websites like or They’re often the next best thing to hearing it from a friend or family member, and could give you valuable insights.

You can see our independent reviews here.

3. Will they improve your quality of life?

A good live-in care provider will explain how they’ll keep you safer and healthier at home. In addition to personalised one-to-one support, this might include:

Read more about our commitment to providing exceptional care you can trust.

4. How do they look after their carers?

The way your Personal Assistant is supported is one of the greatest influences on the care you receive. The best providers recognise the importance of frontline staff, giving them all the help and support they need to deliver an outstanding service. Some give specialist training in complex conditions like dementia, so your Personal Assistant can develop a deep understanding of symptoms and how they might affect you.

Find out how our staff always have exceptional training and support from your professional care team.

5. How does the regulator rate them?

We believe that every live-in care service should be regulated and inspected by the Care Quality Commission (CQC).

We have been rated Good by the CQC and we confidently aspire to achieve an Outstanding rating at the earliest opportunity.

If you’re looking for exceptional value and exceptional live-in care - for yourself or a loved one - we’re here to help.

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