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The Care Quality Commission (CQC) is the official agency that monitors, inspects and regulates health and social care services.
Vitality Home Health is registered with the CQC and we are subject to their inspections and requirements for safety and quality.
We believe this is essential to give you peace of mind and ensure high quality care.
As part of our commitment to delivering the best home care services, we continually measure the following outcomes as part of our quality and compliance procedure:
- Promoting wellbeing, stimulation and enjoyment
- Setting and achieving personal goals for customers
- Reducing behaviours that challenge, through psychosocial techniques
- Supporting home security
- Promoting excellent nutrition and hydration through home cooking
- Preventing falls
- Reducing hospital admission and failed discharges
- Reducing, identifying and treating infections
- Administering medications or helping people take them correctly and on time
- Ensuring regular medication reviews and reducing polypharmacy (needless use of multiple medicines)
- Reducing family stress and relieving the burden of care.
To view our full CQC report please click here