Alongside independence, live-in care helps you feel safe and secure in your own home.
Sadly, vulnerable people living on their own can sometimes be a target for fraud. With your Personal Assistant on hand at all times, you don’t have to deal with strangers knocking at the door, or phone calls from people you don’t know.
If you’re choosing care for someone you love, we understand that their safety is your top priority. It’s ours, too. Knowing that your loved one is receiving round-the-clock care gives peace of mind.
That’s why we have robust policies on matters such as infection control, reducing the risk of falls, and preventing bed sores. Our team of caregivers (Personal Assistants) are fully trained in all these areas to ensure the safety of our customers.
This attention to safety starts at the very beginning, when we come to your home for an initial assessment of your health, needs and home environment.
We also aim to avoid unnecessary hospital admissions, by giving prompt attention to emerging medical problems before they have a chance to get worse. Research tells us that continuity of care – that is, seeing the same doctor most of the time – can help keep older people out of hospital. Having a private GP who knows you well is an advantage here. This service is always included at no extra cost.
Our smart technology also plays an important part. It allows your Personal Assistants to share information with your private GP and team of healthcare professionals. That way everyone is on the same page, and up-to-date on your latest situation. Your family is free to view this information also so that they can feel well informed and up to date with your health.